Imprint & legal
All the information about our shop, who we are, where we are, and how to get in touch with us. Transparency is part of our committment to offer customers a secure shopping experience.
A few words about who we are
The Black Angel is an online shop for gothic clothing that has been providing customers all over the world with great brands and friendly service, since 1999, when Tessy opened the first street store in Luxembourg, to provide the local scene with a fresh and constant supply of dark clothing and jewelry. Providing good quality clothing and friendly service have been our mission since day one, and we have applied the same principle to our online shop when we went online in 2001: make you feel like shopping at your favorite local gothic shop, by providing personalized and friendly service, hassle free returns, and secure payment options. And of course fast shipping
Imprint
To contact us we recommend using our contact form, sending an email or calling. For all merchandise returns or regular mail contact, please send to our office address below. Please note that we are NOT a street retail store (anymore), we have no customer show-rooms and can unfortunately not welcome customers here at the office. We have been a pure online shop since 2007, and can only sell you goods over the Internet.
Offices
The Black Angel
17 Kinnikshaff
L-8838 Wahl
Luxembourg
(offices only – no customer showroom)
Contact
Our support team is available on weekdays 13:00 – 18:30
Spoken languages: English, German, French
Legal Status
Private Limited Company (S.A.R.L.)
Managing Director: Tessy Wagener
Registre de Commerce et des Sociétés de Luxembourg
RCSL: N° B129573
VAT: N° LU21986939
Milestones
| 1999 | October – the first retail street store of The Black Angel opens in the Grand-Duchy of Luxembourg, in Foetz. |
| 2001 | December – www.the-black-angel.com website goes online, turning The Black Angel into one of the first international online shops for goth clothing, and pioneering online retail in Luxembourg in the process. |
| 2003 | Webmaster award for excellency in design and content. |
| 2005 | Our second shop opens in Ettelbrück, in the pedestrian zone right in front of the church. |
| 2007 | Our new warehouse and HQ are ready, allowing us to focus completely on our online shop. Foetz and Ettelbrück shops are sold, making The Black Angel a pure online store. |
| 2014 | Alt Fashion award – second best online shop international, voted by the readers of UK’s leading Alt Fashion Magazine. |
| 2015 | Alt Fashioon award – voted best international online shop for gothic clothing, by the readers of Alt Fashion UK. |
| 2016 | Alt Fashion award – second best online shop international by reader vote. |
| 2022 | The Black Angel gets a completey overhauled online shop system. |
- Secure shopping
- Fast shipping
- International Delivery
- Hassle-free returns
Contact our support team