Customer rewards programSecure shoppingCustomer satisfactionWorldwide shipping

Customer rewards: earn loyalty points with every purchase

We reward loyal customers who buy from our gothic shop. For every € 5 you spend in our store, you earn one loyalty point. Loyalty points can be converted into a spending voucher for your next (or any later) purchase. You can save up loyalty points to convert them into one big voucher, or convert them more frequently into smaller vouchers, at your leisure. One loyalty point is worth € 0.25 (you earn 5% on every purchase), and vouchers can be easily redeemed from your customer account.

Risk-free shopping: secure payments & easy returns

We are dedicated to providing our customers with a safe and secure shopping environment: you can complete your payment through the secure servers of Worldpay (RBS Group), our payment processor and the worldwide leader in credit card transactions; And should the gothic clothing you purchased from our shop not fit or meet your expectations, you can easily return any item for a refund or exchange.

Read more : secure payment processing | read more : easy returns & exchanges

Quality & service guarantee - our pledge to you

Our aim is to be the best gothic clothing shop on the Internet - no less. Our pledge to you is to work hard and continuously improve in order to get as close as possible to achieving this aim. And at the same time become your preferred source of new goth clothing.

A decade of experience in gothic clothing

The Black Angel has been a house-hold name in gothic clothing since early 2001, when our first retail shop opened in Luxembourg. The first internet shop for The Black Angel launched end 2002, and has provided worldwide customers with the best brands in gothic clothing ever since.

From day one we have stocked prestigious names like Aderlass, Sinister, Raven SDL, Alchemy Gothic, offering our customers only the very best designs in goth fashion.

This long experience in the dark industry directly benefits our customers, who know that our excellent reputation has been built on three things: friendly service, quality products (all original designs only), and making online shopping as risk free as possible.

Fast & friendly service: a motivated and skilled team

The Black Angel has staffed it's online shop crew with people who have a long experience in both retail and the gothic scene. All our staff members have been part of the goth scene for over a decade (nearly two for some), and have received skillful training in retail commerce. We run this shop with our heart-blood and strive to be the best at what we do, and we understand our customers needs because just like them, we wear the clothing that we sell in our shop.

Quality and originality: clothing by top brands only

Our shop only stocks gothic clothing by top brands from the European dark scene, like Queen of Darkness, Raven SDL or Aderlass. We have carefully chosen the brands we stock based on their reputation for excellent quality, and unique & original designs. Customers who buy from our shop know they will get value for their money, and they have the certitude to get all originals, no cheap imitations.

Worldwide shipping - USA, Canada, Europe and ANZ

Our gothic shop ships to most corners of the world, pers Postal Mail or DHL. We offer all customers the advantage of a flat shipping fee for all areas of their country; you will not have to worry about parcel weight or remote area surcharges.

This shipping fee is based on an average 2Kg parcel, which corresponds approximately to a shirt and a pair of pants, or heavy pants detailed with metal parts, or a coat.

EUROPE

COST

 

OVERSEAS

COST

Austria

€ 17

 

USA

€ 30

Belgium

€ 13

 

US Military APO/AFO

€ 30

Cyprus

€ 20

 

Canada

€ 30

Czech Republic

€ 20

 

Australia

€ 50

Denmark

€ 18

 

New Zealand

€ 50

Estonia

€ 30

 

Japan

€ 50

Finland

€ 20

 

Israel

€ 50

France

€ 18

 

 

 

Germany

€ 17

     

Greece

€ 20

     

Hungary

€ 20

     

Iceland

€ 30

     

Ireland

€ 20

     

Italy

€ 25

     

Latvia

€ 30

     

Liechtenstein

€ 20

     

Lithuania

€ 30

     

Malta

€ 25

     

Netherlands

€ 13

     

Norway

€ 25

     

Poland

€ 25

     

Portugal

€ 20

     

Romania

€ 30

     

Serbia

€ 30

     

Slovak Republic

€ 30

     

Slovenia

€ 30

     

Spain

€ 20

     

Sweden

€ 19

     

Switzerland

€ 30

     

United Kingdom

€ 19

     

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