The Black Angel - Quicklinks : support

GOTHIC CLOTHING STORE | ASK OUR SUPPORT TEAM

If you have a question which was not answered in this section or our FAQ - just write us
If you have questions about any of our items that was not answered in the Frequently Asked Questions (F.A.Q.) you can contact our team anytime, we will be glad to help. We will try to reply to all emails within 48 hours, but please consider that sometimes we have to verify ourselves first before giving you a precise answer, in which case it can take a bit longer. But we do our best to get back to you with a precise reply to your question, as fast as possible.

 

When you are done reading, just click the link below to get back to the item you were viewing.

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STEP 1 - LOCATE THE PRODUCT CODE
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This code will make sure we're all talking about the same item
 Just locate the product code as illustrated below, this will help to make sure we know what item your inquiry is about. Please also be sure to include which size you are inquiring about. If you have questions about several items, please include all individual codes and sizes in the email.

 

STEP 2 - SEND US AN EMAIL
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Our support team will handle your inquiry as soon as possible

Once you have located the product code as explained above, just send us an email and we will do our best to answer your question. Please try to explicitly formulate what you need to know, and please be sure to include all relevant information, for example, in the case of an inquiry about a size, it would be a good idea to include your usual size as well as your exact measurements, so we can make an objective assessment whether an item will fit or not, and which size you need.

 

General Inquiries: info@the-black-angel.com

Questions about sizes: support_sizes@the-black-angel.com

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