The Black Angel | Gothic Clothing Shop - customer testimonials

GOTHIC CLOTHING STORE | CUSTOMER TESTIMONIALS

It would be easy to praise ourselves and tell how great we are, but getting others to do the same is a lot harder, you have to earn compliments from your customers - earn it through hard work, good quality, friendly service and faire prices. And that’s why we feel that what our customers have said about us is worth far more than anything we could say ourselves.

The comments and testimonials below have been sent per email or letter to us over the course of the years, we update this section once a year with new testimonials. The comments have been translated to English when necessary.

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TESTIMONIALS & COMMENTS (2002-2006)

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Comments and feedback by people who have bought clothing from our store

WOW......nevermind.....you sneaky sneaky people....didn't even know it was shipped...my coat just arrived today.....I was expecting my leather bracers today, but what a frigging surprise it was to see your logo inside that box....I nearly dropped to the floor...as always, what a nice amazing coat, and thanks so much again for having it and getting it to me - Shane, USA



My son is not just happy with it (note: the jacket he ordered) he is over the moon and more !!!! Thanks. - Diane, USA



The coat arrived today. It was perfect in size and I am very happy. Thank you. - Kaah, Sweden



Hi Daniel, the package arrived today...the skirt is perfect! Thank you :-) - Kelton, USA



Hello all! We are here in the United States - Florida to be exact, and we are drooling over a pair of boots and a wool coat and are ready to order, but there's just one catch. We need to have these shipped to us to arrive at our home no later that August 18th. We are on our way to The Burning Man and really need these items. - David, USA

[EDIT: this situation was cleared in less than 24 hours and the parcel sent out right away for it to arrive in time]



Thank you, I appreciate your service which I have to say has been most excellent! Thank you again and I look forward to future purchases with The Black Angel. - Paul, UK



Thanks for being so helpful :o) - Chloé, USA



Hi there! My order arrived yesterday afternoon. Thanks a lot, I love it! - Teri, USA



Hi again! I just wanna thank you for so good service from all of you.. and for taking the time to answer my mail.. I will recommend your web site too all my friends. You and the ladies you work with (note: the ladies from the shipping department) are just great. thanks again. - Trine, Norway



Hi there! My order arrived yesterday afternoon. Thanks a lot, I love it! - Teri, USA



Hello, I sent you an email earlier today about when my skirts would arrive. well, scratch that, they arrived one hour later. Thank you so much, they are beautiful. - Melaney, USA



I am in a metal band who have just commissioned a lot of artwork form one of the top painters for metal bands. One of those features the "Onslaught" series. I hope its ok that I used it on one of the paintings and I ordered one of the "Onslaught" outfits to use them in a photo shoot. - Peer, Norway

[EDIT: of course it is ok - we feel flattered that you feature our clothing in that way. But thanks for asking! *smile*]



I have received the smaller sized trousers today, they fit much better. Thank you very much. I will definitely recommend your site to friends of similar dress style. - Neil, USA



The parcel arrived today. Everything is ok (they're real good cloths from what I've seen around). Thanx. Thanx for the fruit sweeties too ;) - Carlo, Italy



Your shop is bad for my wallet!! (just kidding) I already saw more items I want to get, but I need to reduce ordering to at least one order a month. - Manuela, Alaska (USA)



First off i would like to thank you for a rapid delivery of my item, I was very impressed, and I must congratulate and thank you for the inclusion of the small packets of sweets, that's a very novel and very good idea! - Neil, USA



My shipment came in today. Oh my god!! This is the most gorgeous skirt I've ever owned. I'm so pleased with the look, feel and material. I almost screamed when I opened the box and took the skirt out. What a piece of art. Thank you so much for this great product. Your store will be my number one store to order gothic clothing. - Manuela, Alaska (USA)



Hey there! Of course, you can use my quote in your comments section! I am very glad that you guys are around because The US here need to be taught some things in the way of Goth/Punk clothing. over here we are like 1-2 years behind you guys it seems :-( Cant wait for next payday so I can order my next piece of clothing from you guys! YOU KICK MAJOR GOTHIC ASS!! - Phoenix, USA



The skirts have arrived today. I like them a lot. Thank you for your help. Or should I be writing auf deutsch? Danke für Ihre hilfe (mein deutsch sind schlechter than my French!). - Maria, USA



Received coat today :) am extremely happy with it. Well worth the wait, thank you :D - Gregor, UK



We received the coat on Friday and it is exactly what my son wanted. He looks so COOOOL when wearing it. I will be sure to tell everyone where we purchased such a fantastic coat. Again, Thank You. - Kim, USA



I’m happy to say, the package arrive late this afternoon. Other than the below issue, totally happy with the product and service I received. Awesome products, look forward to the next opportunity to do business with your company. Thanks for all the assistance; I know you went out of your way to make this package arrive before the holidays. Again I look forward to shopping with you again in the future. - Tim, USA



Your are stars! Many thanks for your help - I'll certainly be back here for more shopping and ill get a few friends along too! - Mark, UK



I thank you for your info and news.......but currently I'm in Iraq right now and wont be home for a while, but thank you for your concern and awesomeness, and your site and clothes rock....thank your very much....... a hardcore Gothic - Chriss, USA (currently in Iraq)


[EDIT: good luck Chris, come back home well and safe!

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Thank you and best wishes for your shop, I'm sure going to order more stuff from you! - Andrea, Germany



I normally use size 43 for boots, but since you said I needed one smaller, I would like it if you could send size 42 instead! That would be great, thanks! And thanks for letting me know about this, I hope I'm not sending this message too late...thanks again, great shop, very original clothes! - Kim, Norway


[EDIT: no, it wasn't too late - we shipped the 42's, and they did fit perfectly!]



Thanks so much and I just did the Paypal and once again I will be checking more stuff on your website. I am getting a start on my Xmas shopping and I am loving this made in hell t-shirt you have. Thanks again for helping me in this. - Lori, USA



Ya know . . . i have to say that that CD you sent me . . . I can't understand what they are saying, but I love the sound and that my friend is the sound. I see you have a lot more stuff on the site now , LOVE that. anyway . . . look forward to shopping now. - Ande, US



Thank you for your email explaining the situation with my order. The situation is fine.........the t-shirts are amazing so I am prepared to wait for them. I imagine I will be ordering off your site again in the future. - Veronica, USA



Your new collection was great, I'm just a little disappointed you didn't come up with any new panties. The skirt was great and I'm considering it, I already sent you a mail about it I think. When will you have more panties? The ones I ordered from you this autumn are still great, they're my favorite piece of cloth. - Luis Sebastian, Norway



Many thanks Daniel, or should I say 'Vielen danke, mein herr.' May I also compliment you on your prices, and swift service. You can quote me on the site too if you want. - Shaun, UK



By the way haven't had this good service from any other company, so hold your head up high :) - Mattias, Sweden



Just a short email to tell you the skirt arrived today... gorgeous, by the way! And thanks for the candy. This is service I like. - Lilith Cry, France



I thank you so very much for all your help. You can bet that not only myself, but my family, friends, and whomever else admires my boots will become regular customers of The Black Angel. I am great at marketing items that I find to be of quality. And I really appreciate your extra efforts on my behalf. - Kahtleen, USA



Everything is great. The pants are awesome as well! - Bret, USA



Thank you so very much. I am so excited I cannot wait to receive these very beautiful boots and am so excited. I will be the envy of all! - Kathleen, USA



I just saw of your awesome gothic clothes and and stuff and I loved everything. It was so fucking great! - Gothgodess, USA



You've been the most helpful, most other sites don't even bother. - Bryan, UK



Thanks for the excellent service. This is service I like. - Marius, Norway



Hello to the entire staff of the shop, the skirt I ordered has well arrived and is very nice to wear. Thanks for your professionalism and thanks to Tessy for the nice words she wrote on the invoice. And thanks for the candy ! - Jennifer, France



I think it is very sweet that you've packed something extra, not necessary, but very sweet, thanks a lot! I have already seen some more stuff that I like, so I guess you'll be hearing from me again!! - Chantal, Netherlands



Yes that would be fine:) send send send and make me a very happy gothboy hehe:) - Chrissyfur, UK

Thanks The Black Angel, I appreciate the update. Just so you know, no hard feelings at all! ;) Your openness and willingness to communicate goes a long way to eliminate any possible discord. Would I shop at Black Angel again? Of course! you guys have the good S*** Looking forward to delivery, thanks again for your proactive stance. In the world of online mail order, it's not at all common to see. -
Gary, USA



Thanks you guys. It arrived very fast. You have been so nice to answer all of my questions. :-) And especially to trust me and hold the bag I wanted until I could order. I'm very satisfied of the order I placed with you and will order again! - Emma, France



Hi there, my daughter received her order and she loves the clothes, thanks again for all your help. I hope my daughter appreciates both our efforts to get her her stuff. Once again thank you VERY much for your help and time. - Ginger, UK



I have now received my wares and I am very satisfied. Even though there was a bitch lump of money for certification, it was worth it. I knew I made a good choice when I ordered from you. You even included candy! Thank you so much. I truly and dearly appreciate this. - Sebastian, Norway



Just wished to thank you for the very prompt service you provide. I have just received my order which arrived very well packaged and presented. I would have no hesitation in ordering from you again or recommending to others. - Wendy, UK



I finally got the skirt. Thank you very much, it looks awesome. The other guys in the band thought it looked really good as well....Thanks again for being so professional and taking time to write. It would be great if you could make it to the show. We can stay in touch and I can sign you up on the guest list for the show. If it is possible we would very much like to come and visit you guys and pick out some clothes. - Manne, Sweden



That's great, I'll wait for the trousers and prepare myself to wait up to 3 weeks. I know Black Angel is doing serious business, or else I would never have chosen you. Great quality demands a little waiting after all ;) And All your apologies are accepted, I know the Black Angel is not screwing their customers, I've ordered from you before after all. - Luis, Norway



Thank you for your prompt response and yes that will be great. The gift wrap is a great extra, so once again thank you, I hope to shop with you many times in the future. - Marianne, USA



The shirt arrived yesterday. The photo on the site doesn't do it justice; it is magnificent and worth the wait. I look forward to wearing it to the Under the Blue Moon festival next week. By the way thanks, for the little extras. I particularly like the troll lollies. - Michael, Australia



Thanks for that very nice reply. Not all companies are that polite, I'm glad you are! - Misty, Netherlands



Thanks for your efforts and I will enjoy my new dress a lot! ;-) - Moni, Germany



I have the great news to inform you that I've just received my trousers, once again thanx for all your efforts to keep me informed and keeping track of what happened with it along the way. I'm really satisfied that I had this kind of feedback of you, this isn't always the case with other gothic companies. - Nathan, Netherlands



Thanks for your prompt actions, I really appreciate it. - Danielle, USA


Thank you very much that’s the best news I have gotten all day, but anyhow I always had faith in you guys. You guys have been terrific on the follow up I will definitely recommend you to my friends as well as shop with you again. - Aric, UK

 

 

This site is one of the best. Ya see I've been search'n for a site that has shit that I'm chill w. that looks great. keep up the good work :). - Justin, USA



Thank you so much for playing host to Todd, Angela, and I during Todd's fangsmith appointments last week. Your graciousness went well beyond the call of duty. I felt very much at home and thoroughly enjoyed my visit to your shop's town. A toast to your continued success!. - Lady Chandra, USA



You have beautiful clothing compared to other gothic mail-order or internet shops. - Doreen, Germany


You guys are great over there, I just wish we have a place like yours over here in America! - Mary, USA


I'm simply amazed that you have men's pants! I've gone to many, MANY websites, and almost none of them had men's anything, let alone pants, well, I suppose that's about all I have to say...o yes! you also have an excellent web site design/setup type thing, well, good bye - Michael, USA



Your website kick's ass, I love the site, I love the clothing and everything about it. - Dave, USA



Your store is the death wish I've been looking for! - Kristen, USA



You are always the best in this country! - ToxicTriniTron, Luxemburg



I really like your web site. There are lots of things I haven't seen anywhere else! - Ryan, Japan



Your place has made it to my top 5 shopping sites there is still allot that I wish to buy! - Darknight, Internet



I think your website is a success and the navigation is easy and the content is rich and up-to-date! - Pierre, France



Thank you for this very fast order. I'm very happy that I found The Black Angel. Congratulations to your very efficient online system and your professionalism. It's not granted to be treated like that by everyone! - Cyril, Belgium



Your site is incredible !!! - Rachael, USA



Well done! Your website is fantastic, you've got just about everything here. I purchased something recently and the service was great and the staff friendly ! - Dominic, Australia


I love your site it has everything I need! - Jessica, USA


Your site is magnificent. Thank you !!! - Anais, France



The site looks good, and has a large and varied selection! - Laney, USA