Your store is the best i have seen quality and taste wise so far after days of trawling through hundreds and I'm very grateful that the help has been very polite. You guys are a credit to Goth shopping lets hope some of the others take your example. - Stephanie Buzer, UK
I got my order this morning right on my door at 11am. I was little bit suprised. I never had this quick delivery before. I got everything I ordered and they all were in great shape, nothing was broken or missing. And I'm grateful of your help and kind customer service for all of you. I'm one happy little goth right now and I'm looking forward to do some Christmas and birthday shopping from you soon. - Riikka Virta, Finnland
I am glad to report that I got the Stinger skirt this morning, so fast in the delivery, I'm amazed, thank you. It is a fabulous fit and oh so comfortable and also adjustable to suit if you want to wear it higher or lower on the hips, its great, many thanks again for the really fast service. - Philipp M, Ireland
I finally got my clothes, and they are so cool! I will recommend you to my Friends that's for sure! I Love Them, and they look even better in real life! You've got one Happy Customer! Thanks a lot for everything You Guy's Rock! - Kristinn Helgason, Iceland
I'm pleasantly surprised with the quality of service received so far. Can't say I ever heard of a place that's so helpful and friendly towards their customers. It was the first time ever I had the pleasure of working with a company like this. Kind, direct and fast help, versatility and problem solving like no other. Simply amazing. - Tim Ghijsels, Netherlands
Thank you for sending me my new favourite pants, the price is a bit painful but I'm glad to see that they were manufactured in Germany and not in Asia. Good quality, good choice of products. - Samuel Ivain, France
Thank you for all of your help and excellent timeliness on responding to my questions and concerns. Your company is definitely one of the best I've had the pleasure to work with and will without a doubt recieve my attention for future orders. I am very pleased, and you will be my first stop for any further darkwave/goth needs I may have. Thank you again for your assistance. - Alan Schueckler, USA
I'd like to say a big thanks to you - the coat arrived today and is a perfect fit. No doubt I'll be back over the next coming months for more online shopping. Thanks Muchly for a really good professional service. - Mizieya Newby, UK
I just wanted to say thank you!! I recieved my Ironhead coat today and am very very pleased with it.? All the buttons came covered and in great condition, and it made it all the way to Key West Florida USA in less than 2 weeks! Thanks again for the great service and product! - Mark Hanley, USA
Firstly, beautiful clothing! The item I purchased, TM8010 'Infernal Delights' was stunning to the eyes and pleasant to the touch. I would definately recommend The Black Angel to anyone wanting extravagent Gothic-style clothing with a comfortable fit. Secondly, excellent customer service! The parcel arrived within two weeks of having been ordered (from Europe to the USA) in crisp condition. Also, the courtesy candy provided with the item really tickled me! All in all, I was very pleased with my experience with The Black Angel, and will most likely return for other items in the future. Thankyou very much, it's been a pleasure! - Paul Bailey, USA
I got my order today and I'm very pleased about your net store. It was cute that there was also candy inside of the box! It was a very nice surprise and had a smile on my face :) (And the goggles I ordered are ofcourse great). I'm sure going to tell only good things about your net store to my friends and everyone and will definetely order again from Black Angel. - Nina Heikkilä, Finland
Got the parcel, absolutely fantastic!! Good quality, perfect fit, everything!!! - Bruce Murray, Canada
I received my skirt yesterday and it is so pretty. I love how long it is. It is going to be the perfect addition to my wedding dress! Thank you so so much. It has been a wonderful experience ordering from The Black Angel, you have been so helpful and friendly and the clothing is beautiful. I will definitely be ordering from you again! - Clover Markert, USA
I wanted to let you know i recieved the package with the goggle! It's AWSOME! thank you very much!!! And such a quick delivery!! I have SO MUCH good reactions!! People really adore my goggles! Thank you again!! - Jolanda Vondermans, Netherlands
Dear Black Angel crew, may I thank you very much for this good service! Yesterday the order was delivered by UPS and it was all OK. Many many thanks for this, you saved us from an awkward situation. You have one more happy customer. - Steve Okhuysen, from the Belgian band RAMMSTEIN'BE
I have received my Corrosion pants today, even earlier than i expected it to arrive. Thank you very much for all your assistance. I am very pleased with the product. - Marius van der Merve, South Africa
The coat arrived today by means of the US Postal Service. Our son John is delighted with the coat. Your description of its quality was most accurate, and it has been worth the wait to obtain this fine product. - Patrick Ryan, USA
It fits & looks great!!!The photos do the cool ass clothing no justice. I recieved the corrosion trousers & woah...very smooth. Thank you again. - Gerald Cook, USA
We finally Got the COAT! It is beautiful and my son is very Pleased with it, he LOVES IT! The coat is very well made and a great fit. Thanks again and your special attention to this mailing and the coat. - Joyce Kneeland, USA
I thought I'd let you know that I received the Underworld coat about 2 weeks ago, and I'm delighted with it. Everyone thinks it's leather! - Ronald Nissan, USA
I just received the order in question this morning, and I LOVE the choker and Gothic jacket!!! It is so beautiful!!! Thank you for your exceptional quality merchandise and customer service - you are very consistently excellent!! I look forward to continue being a regular customer of yours!! - Joan Vanderzalm, Canada
I just want to tell you that my 15year old daughter is the happiest goth in the world right now - the coat was exactly what she wanted. - Solveig Midtun, Norway
I just recieved my shirts today!!!!! thank you guyz so much. They are cool as hell!!!!!! Expect more orders to come from me. - Gerald Cook, USA
Ha! just when I sent an e mail to see if it SHIPPED it was at my door two days later.. Much kudos for your processes which really cant get any faster - Jennifer Schlagel, USA
Your guys' web site has been the best website i have found yet for purchasing Gothic clothing, you have friendly and helpful support teams that respond quickly and provide helpful information. - Zartha, UK
I'm just writing to let you know that I received the shirts today - both are stunning, and both fit well. You guys really went the extra mile! - Anita Lim, Canada
I had ordered my skirt already and was just trying to make sure of the size, but it came yesterday and fits me perfectly just like the picture! The hemline embroidery is pretty, too. Thank you for the beautiful skirt. - Olivia Compagna, USA
I just received my order today and I wanted to compliment you on how quickly it was shipped to me!!!! More importantly, I LOVE the unique look and the high standard of quality of your clothing!!! I am so excited that I will start wearing them today!!!!!!!!!! Thank you for your awesome service, and the great quality of fashions that you offer!!! You now have a regular customer!!!! - Joan Vanderzalm, Canada
I have received everything, I just wish to thank you for the excellent service. - Ruggero Marchesi, Italy
I received all the stuff yesterday and I just love them:))) Your shop rocks!!!!!! Take care everyone Thank u 4 everything. - Ewelina Cembolista, USA
I received the coat the other day and couldn't be more satified. It's easily the best leather I've ever tried on and the shipping was fast considering your a continent away! A pleasure doing business with you and I'm sure I'll be back for more. - Mike Kelley, USA
The parcel did arrive, yesterday in fact. the shipping was very fast, i was amazed by it, i've ordered stuff from within my own country and its taken far longer than your stuff did. The coat is amazing, a great fit, light weight, not even a crease in it, i was very impressed with everything overall. Thank you for the great item and i look forward to buying form you again soon. - Jon Wardell, USA
I just thought I'd send a quick email through to let you know I got my order last week and am well beyond happy with the items. I simply ADORE the jacket, it's absolutely stunning. The photos on the site don't do it nearly enough justice. The little freebies in there also were a great surprise! You could quote me on that if you want to. I don't mind at all. Thanks again for the great product and, perhaps more importantly, the exceptional service. I'll definitely be ordering from you again. - Giulia Allport, Australia
Hello, I wanted to inform you that I did receive the coat and it fits perfectly, like a glove. Thank you so much, it really is a pleasure to do business with you, whether it is the communication, the speed of service or the quality of your gothic clothing. And special mention for your sizing guide, it really is super precise. I will recommend you to my friends. - Jean-Baptiste Dheret, France
I got my received my order today (Scavenger Cyberarmor). It's awesome. The quality is excellent. It'll be perfect for what I want it for. Heading to Dracula's Ball in Philly in a couple of weeks and it fits the outfit I have in mind for that. The date-book and candy was a nice extra touch, and very much appreciated. Also, thank you for the earlier correspondence. It's great to actually be able to talk to someone with any questions. I'll be recommending your store to others. And thanks to every one over there for all the effort that is put in to find these quality products and everything else you guys do to ensure a great experience shopping with you all.. - Jeremy Plotkin, USA
The parcel arrived today, compliments to your shipping department, that was really fast. The coats fit perfectly and look a lot better than in your pictures. Thanks a lot for the great assistance chosing the right size and for your time. We will absolutely recommend you to others. - Benedikt & Dominik Erdt, Germany
The coat arrived today, very cool stuff - looks much better than on the pictures. Thanks a lot. - Dirk Kempe, Germany
Hi there! I've ordered some trousers from you, and it's arrived to me in Denmark within 2-3 days, after I received an e-mail from you. The size of my trousers is just perfect and it sits well! And the way you've packed the trousers was very nice, like if I've received some present before Christmas (but from myself). - Vladislav Voytenko, Denmark
I got back from work today just in time to sign for me coat, which was a surprise as I thought it would not arrive untill mid next week. The coat is absolutly fantastic. Ive been after a leather coat for a few years now and when I openned the box i was awestruck, it looks alot better than it did in the pictures. I just want to commend you on your service and your products, Ive found both to be excellent and I very much hope I do business with you in the future. - Mathew Whitehead, USA
You were absolutely correct, the coat was delivered to me today and I am glad I waited it out. It is awesome and fits perfectly. Thank you for all your help and I will definitely be getting more stuff from you in the future. - Colter Spiers, USA
Hi, received the trousers today, they are absolutely fantastic and they fit perfectly. Thank you for your help and kindness. We will definitely be shopping with you again. - Brenda Herald, USA
I received my coat and I love it. Thanks for getting back in touch with me on this matter... there are not many businesses I know that do that. This only reinforces the fact that I will continue to shop at The Black Angel in the future. Your customer service is great and your products are of extremely high quality. - Raymond Chandler III, USA
Just a note to let you know that my order has arrived. I'm very happy with my Vex trousers that fit incredible on me. The corset is so beautiful...it is for a friend of mine who is very happy too. - Ada Iris Garcia, USA
I just wanted to let you know I received the jacket, and I am very happy with it. Thanky you again for your efforts and the pleasant contact. I will be sure to recommend you anytime. - Insa Michels, Germany
I have to tell you, even with your move to new offices, you are providing me the best customer service I have been getting internationally. - Susan Funk, USA
WOW......nevermind.....you sneaky sneaky people....didn't even know it was shipped...my coat just arrived today.....I was expecting my leather bracers today, but what a frigging surprise it was to see your logo inside that box....I nearly dropped to the floor...as always, what a nice amazing coat, and thanks so much again for having it and getting it to me - Shane, USA
My son is not just happy with it (note: the jacket he ordered) he is over the moon and more !!!! Thanks. - Diane, USA
The coat arrived today. It was perfect in size and I am very happy. Thank you. - Kaah, Sweden
Hi Daniel, the package arrived today...the skirt is perfect! Thank you :-) - Kelton, USA
Hello all! We are here in the United States - Florida to be exact, and we are drooling over a pair of boots and a wool coat and are ready to order, but there's just one catch. We need to have these shipped to us to arrive at our home no later that August 18th. We are on our way to The Burning Man and really need these items. - David, USA
[EDIT: this situation was cleared in less than 24 hours and the parcel sent out right away for it to arrive in time]
Thank you, I appreciate your service which I have to say has been most excellent! Thank you again and I look forward to future purchases with The Black Angel. - Paul, UK
Thanks for being so helpful :o) - Chloé, USA
Hi there! My order arrived yesterday afternoon. Thanks a lot, I love it! - Teri, USA
Hi again! I just wanna thank you for so good service from all of you.. and for taking the time to answer my mail.. I will recommend your web site too all my friends. You and the ladies you work with (note: the ladies from the shipping department) are just great. thanks again. - Trine, Norway
Hi there! My order arrived yesterday afternoon. Thanks a lot, I love it! - Teri, USA
Hello, I sent you an email earlier today about when my skirts would arrive. well, scratch that, they arrived one hour later. Thank you so much, they are beautiful. - Melaney, USA
I am in a metal band who have just commissioned a lot of artwork form one of the top painters for metal bands. One of those features the "Onslaught" series. I hope its ok that I used it on one of the paintings and I ordered one of the "Onslaught" outfits to use them in a photo shoot. - Peer, Norway
[EDIT: of course it is ok - we feel flattered that you feature our clothing in that way. But thanks for asking! *smile*]
I have received the smaller sized trousers today, they fit much better. Thank you very much. I will definitely recommend your site to friends of similar dress style. - Neil, USA
The parcel arrived today. Everything is ok (they're real good cloths from what I've seen around). Thanx. Thanx for the fruit sweeties too ;) - Carlo, Italy
Your shop is bad for my wallet!! (just kidding) I already saw more items I want to get, but I need to reduce ordering to at least one order a month. - Manuela, Alaska (USA)
First off i would like to thank you for a rapid delivery of my item, I was very impressed, and I must congratulate and thank you for the inclusion of the small packets of sweets, that's a very novel and very good idea! - Neil, USA
My shipment came in today. Oh my god!! This is the most gorgeous skirt I've ever owned. I'm so pleased with the look, feel and material. I almost screamed when I opened the box and took the skirt out. What a piece of art. Thank you so much for this great product. Your store will be my number one store to order gothic clothing. - Manuela, Alaska (USA)
Hey there! Of course, you can use my quote in your comments section! I am very glad that you guys are around because The US here need to be taught some things in the way of Goth/Punk clothing. over here we are like 1-2 years behind you guys it seems :-( Cant wait for next payday so I can order my next piece of clothing from you guys! YOU KICK MAJOR GOTHIC ASS!! - Phoenix, USA
The skirts have arrived today. I like them a lot. Thank you for your help. Or should I be writing auf deutsch? Danke für Ihre hilfe (mein deutsch sind schlechter than my French!). - Maria, USA
Received coat today :) am extremely happy with it. Well worth the wait, thank you :D - Gregor, UK
We received the coat on Friday and it is exactly what my son wanted. He looks so COOOOL when wearing it. I will be sure to tell everyone where we purchased such a fantastic coat. Again, Thank You. - Kim, USA
I’m happy to say, the package arrive late this afternoon. Other than the below issue, totally happy with the product and service I received. Awesome products, look forward to the next opportunity to do business with your company. Thanks for all the assistance; I know you went out of your way to make this package arrive before the holidays. Again I look forward to shopping with you again in the future. - Tim, USA
Your are stars! Many thanks for your help - I'll certainly be back here for more shopping and ill get a few friends along too! - Mark, UK
I thank you for your info and news.......but currently I'm in Iraq right now and wont be home for a while, but thank you for your concern and awesomeness, and your site and clothes rock....thank your very much....... a hardcore Gothic - Chriss, USA (currently in Iraq)
[EDIT: good luck Chris, come back home well and safe!]
Thank you and best wishes for your shop, I'm sure going to order more stuff from you! - Andrea, Germany
I normally use size 43 for boots, but since you said I needed one smaller, I would like it if you could send size 42 instead! That would be great, thanks! And thanks for letting me know about this, I hope I'm not sending this message too late...thanks again, great shop, very original clothes! - Kim, Norway
[EDIT: no, it wasn't too late - we shipped the 42's, and they did fit perfectly!]
Thanks so much and I just did the Paypal and once again I will be checking more stuff on your website. I am getting a start on my Xmas shopping and I am loving this made in hell t-shirt you have. Thanks again for helping me in this. - Lori, USA
Ya know . . . i have to say that that CD you sent me . . . I can't understand what they are saying, but I love the sound and that my friend is the sound. I see you have a lot more stuff on the site now , LOVE that. anyway . . . look forward to shopping now. - Ande, US
Thank you for your email explaining the situation with my order. The situation is fine.........the t-shirts are amazing so I am prepared to wait for them. I imagine I will be ordering off your site again in the future. - Veronica, USA
Your new collection was great, I'm just a little disappointed you didn't come up with any new panties. The skirt was great and I'm considering it, I already sent you a mail about it I think. When will you have more panties? The ones I ordered from you this autumn are still great, they're my favorite piece of cloth. - Luis Sebastian, Norway
Many thanks Daniel, or should I say 'Vielen danke, mein herr.' May I also compliment you on your prices, and swift service. You can quote me on the site too if you want. - Shaun, UK
By the way haven't had this good service from any other company, so hold your head up high :) - Mattias, Sweden
Just a short email to tell you the skirt arrived today... gorgeous, by the way! And thanks for the candy. This is service I like. - Lilith Cry, France
I thank you so very much for all your help. You can bet that not only myself, but my family, friends, and whomever else admires my boots will become regular customers of The Black Angel. I am great at marketing items that I find to be of quality. And I really appreciate your extra efforts on my behalf. - Kahtleen, USA
Everything is great. The pants are awesome as well! - Bret, USA
Thank you so very much. I am so excited I cannot wait to receive these very beautiful boots and am so excited. I will be the envy of all! - Kathleen, USA
I just saw of your awesome gothic clothes and and stuff and I loved everything. It was so fucking great! - Gothgodess, USA
You've been the most helpful, most other sites don't even bother. - Bryan, UK
Thanks for the excellent service. This is service I like. - Marius, Norway
Hello to the entire staff of the shop, the skirt I ordered has well arrived and is very nice to wear. Thanks for your professionalism and thanks to Tessy for the nice words she wrote on the invoice. And thanks for the candy ! - Jennifer, France
I think it is very sweet that you've packed something extra, not necessary, but very sweet, thanks a lot! I have already seen some more stuff that I like, so I guess you'll be hearing from me again!! - Chantal, Netherlands
Yes that would be fine:) send send send and make me a very happy gothboy hehe:) - Chrissyfur, UK
Thanks The Black Angel, I appreciate the update. Just so you know, no hard feelings at all! ;) Your openness and willingness to communicate goes a long way to eliminate any possible discord. Would I shop at Black Angel again? Of course! you guys have the good S*** Looking forward to delivery, thanks again for your proactive stance. In the world of online mail order, it's not at all common to see. - Gary, USA
Thanks you guys. It arrived very fast. You have been so nice to answer all of my questions. :-) And especially to trust me and hold the bag I wanted until I could order. I'm very satisfied of the order I placed with you and will order again! - Emma, France
Hi there, my daughter received her order and she loves the clothes, thanks again for all your help. I hope my daughter appreciates both our efforts to get her her stuff. Once again thank you VERY much for your help and time. - Ginger, UK
I have now received my wares and I am very satisfied. Even though there was a bitch lump of money for certification, it was worth it. I knew I made a good choice when I ordered from you. You even included candy! Thank you so much. I truly and dearly appreciate this. - Sebastian, Norway
Just wished to thank you for the very prompt service you provide. I have just received my order which arrived very well packaged and presented. I would have no hesitation in ordering from you again or recommending to others. - Wendy, UK
I finally got the skirt. Thank you very much, it looks awesome. The other guys in the band thought it looked really good as well....Thanks again for being so professional and taking time to write. It would be great if you could make it to the show. We can stay in touch and I can sign you up on the guest list for the show. If it is possible we would very much like to come and visit you guys and pick out some clothes. - Manne, Sweden
That's great, I'll wait for the trousers and prepare myself to wait up to 3 weeks. I know Black Angel is doing serious business, or else I would never have chosen you. Great quality demands a little waiting after all ;) And All your apologies are accepted, I know the Black Angel is not screwing their customers, I've ordered from you before after all. - Luis, Norway
Thank you for your prompt response and yes that will be great. The gift wrap is a great extra, so once again thank you, I hope to shop with you many times in the future. - Marianne, USA
The shirt arrived yesterday. The photo on the site doesn't do it justice; it is magnificent and worth the wait. I look forward to wearing it to the Under the Blue Moon festival next week. By the way thanks, for the little extras. I particularly like the troll lollies. - Michael, Australia
Thanks for that very nice reply. Not all companies are that polite, I'm glad you are! - Misty, Netherlands
Thanks for your efforts and I will enjoy my new dress a lot! ;-) - Moni, Germany
I have the great news to inform you that I've just received my trousers, once again thanx for all your efforts to keep me informed and keeping track of what happened with it along the way. I'm really satisfied that I had this kind of feedback of you, this isn't always the case with other gothic companies. - Nathan, Netherlands
Thanks for your prompt actions, I really appreciate it. - Danielle, USA
Thank you very much that’s the best news I have gotten all day, but anyhow I always had faith in you guys. You guys have been terrific on the follow up I will definitely recommend you to my friends as well as shop with you again. - Aric, UK
This site is one of the best. Ya see I've been search'n for a site that has sh*t that I'm chill w. that looks great. keep up the good work :). - Justin, USA
Thank you so much for playing host to Todd, Angela, and I during Todd's fangsmith appointments last week. Your graciousness went well beyond the call of duty. I felt very much at home and thoroughly enjoyed my visit to your shop's town. A toast to your continued success!. - Lady Chandra, USA
You have beautiful clothing compared to other gothic mail-order or internet shops. - Doreen, Germany
You guys are great over there, I just wish we have a place like yours over here in America! - Mary, USA
I'm simply amazed that you have men's pants! I've gone to many, MANY websites, and almost none of them had men's anything, let alone pants, well, I suppose that's about all I have to say...o yes! you also have an excellent web site design/setup type thing, well, good bye - Michael, USA
Your website kick's ass, I love the site, I love the clothing and everything about it. - Dave, USA
Your store is the death wish I've been looking for! - Kristen, USA
You are always the best in this country! - ToxicTriniTron, Luxemburg
I really like your web site. There are lots of things I haven't seen anywhere else! - Ryan, Japan
Your place has made it to my top 5 shopping sites there is still allot that I wish to buy! - Darknight, Internet
I think your website is a success and the navigation is easy and the content is rich and up-to-date! - Pierre, France
Thank you for this very fast order. I'm very happy that I found The Black Angel. Congratulations to your very efficient online system and your professionalism. It's not granted to be treated like that by everyone! - Cyril, Belgium
Your site is incredible !!! - Rachael, USA
Well done! Your website is fantastic, you've got just about everything here. I purchased something recently and the service was great and the staff friendly ! - Dominic, Australia
I love your site it has everything I need! - Jessica, USA
Your site is magnificent. Thank you !!! - Anais, France
The site looks good, and has a large and varied selection! - Laney, USA
