Customer testimonials: great products, great service

The Black Angel gothic shop has over 15 years of experience in providing customers all over the world with a selection of the best brands and most distinctive gothic clothing that are available in alternative fashion. The quality of the products we sell has of course contributed to our reputation, but it's our service that has earned us faithful customers in the USA, Canada, Europe and down-under, in Australia and New Zealand. We have customers that have been with us from day one, and are happy to welcome new ones daily.


Winner of the "best online shop 2014" reader's choice at Alt Fashion

Best online shop awardWe have been voted best online shop for gothic clothing by the users of UK's Alt Fashion website, for their end-of-year poll 2014. We are greatly honored by this win, and thank all our customers for voting us your N°1.

We have made the top three before, even taking second place last year. But this year we took a whooping 47% of all votes, and we are stoked by this overwhelming vote of confidence. We have worked hard during the past 15 years to make this online shop as good as possible, and we promise we will work even harder the next 15 years to thank you for this win!

Best online shop 2015 finalist: We were voted in the top three again this year, 5th year in a row, taking second place this year! Thank you all for voting, we love you all!


Read what has been said about us: over 100+ comments from customers like you

In all these years, we have received lots of feedback and comments from customers, both praise and criticism, and we have posted it all here. So if you are new to our website and don't know whether or not we're trustworthy, please feel free to browse our testimonials and see what other customers have said about us.

my number one choice for stage clothes

Thank you so much for taking care of this order for me. You really came through for me, and this is the best customer service I have ever had anywhere. Black Angel is my number one choice for stage clothes now and I will make sure everyone knows how awesome you guys are. Thanks again!

Kevin H, USA


a more than pleasing buying experience

I just received my package. Words can’t even describe properly how grateful I am. Here in Québec we have a special expression : “Tabarnak que c’est sur la coche”!! :). Meaning that I really really love my items. Pants and jacket fit like a glove!! Once again, I’ve had a more than pleasing buying experience and will order from you guys for sure!!!! Keep up the good work, you guys ROCK!!!!

Francis S, Canada


looks and fits awesome

You are the bomb! The Hellraiser coat and skirt just showed up and it looks and fits awesome. My girlfriend was the one who fantasized about me in a long black gothic skirt, and that fantasy came true for her this past weekend. I cannot thank you enough times. I look forward to wearing it again soon.

Tony R, USA


you have fulfilled and exceeded all expectations

This is my first purchase from The Black Angel and I have to admit two things: first, that The Black Angel came very highly recommended by a friend and, second, that you have fulfilled and exceeded all expectations. Please feel free to use my comments. Service such as this is very rare any more. I will recommend your company to anyone I know interested in these types of items. Additionally, I would like to add that your selection and prices are the best I have found. Again, thank you for the great selection and service.

Brian Schill, USA


love these pants so much I just ordered a second pair

Thanks again for all your help. I received the Bad Sons pants the other day and they fit perfectly! I love these pants so much I just placed an order for a second pair.

Eric Z, USA


we will most certainly be ordering from you in the future

What an amazing stress free ordering process. I had an emergency order for a show and being in the UK was not hopeful I would have it in time. Well i had my order within 2 days and we were able to use them in the show, so we had some very happy dancers!!! thank you so much and we will most certainly be ordering from you in the future. Very friendly and efficient service.

Fiona, The Big Dance Company (England)


your service is really epic

Your guys' service is really epic though!!! I think both the store and the customer service are something others could learn from!!

Ingmar v. Westenbrugge, Netherlands


will pass your site onto my friends

I just got my package yesterday. So happy, very happy. Quality is amazing too!! Will pass your site onto my friends and once again thank you!

Tracy Cridland, USA


a fabulous item, and a perfect fit

Just to say, I received the skirt Rampage yesterday. Very fast delivery indeed, it is a fabulous item, and a perfect fit all round. Girlfriend can't get over a skirt specially made for men, with belt loops, zipper fly, pockets, etc. but she thinks its great also, so it will be fun. You can include this review in your pleased customers page.

Philip M.M. Ireland


I will most definitely buy from you guys in the future

I just wanted to say that, finally, I've received both packages and I couldn't be happier with the clothes. They look AMAZING... and I ate all the little Goldbären right up! Those are so awesome! I wish we could get them over here! Thanks for bearing with me throughout the whole ordeal of our postal system, and I will most definitely buy from you guys in the future! You treat customers like human beings, and that's not something I can say about a lot of companies locally. Thank you very much!

Ryan Y, USA


the best to deal with

Thank you so much for the excellent customer service that you and your team provided. Dianne went on a bit of an on-line shopping spree this past Christmas and says that you were the best to deal with as you responded to emails in a timely, friendly and professional manner.

Neil O'Sullivan & Dianne Samaroo, Canada


looking forward to ordering more

Just wanted to thank you for the great service and communication over this order. The coat arrived safely and I am completely in love with it. I'm looking forward to ordering more great stuff from The Black Angel in the future.

Alison F., Switzerland


very pleased

I recently ordered some items from you including the Scourge Ultra. I am very pleased with them and they are what I expected. Thank you so much

Mike Smith - Cooper Landing, Alaska, USA


yours is the BEST service I have ever gotten

Thank you SOOOO much! I just got my package today and I LOVE the clothes! The quality is very impressive! And thank you for the gummy bears! I will definitely be ordering more from you in the future! Every thing fits perfect. I have ordered A LOT of stuff online for years and by far yours is the BEST service I have ever gotten. Keep up the great job!!!!

Sarah Mariani, Canada


everything is perfect

I received your parcel today, everything is perfect, thanks for your good service (and the postcards, too), I really appreciate!

Lino Tremblay, Canada


it really kicks ass - i love it

I just want to say that i received my coat 2 days after my mail. It really kicks ass i love it and the size is perfect. Thank you!

Roxane D'Anjou, Canada


looking forward to do some shopping from you soon

I got my order this morning right on my door at 11am. I was little bit surprised. I never had this quick delivery before. I got everything I ordered and they all were in great shape, nothing was broken or missing. And I'm grateful of your help and kind customer service for all of you. I'm one happy little goth right now and I'm looking forward to do some Christmas and birthday shopping from you soon.

Riikka Virta, Finland


I will recommend you to my friends

I finally got my clothes, and they are so cool! I will recommend you to my friends that's for sure! I Love Them, and they look even better in real life! You've got one Happy Customer! Thanks a lot for everything You Guy's Rock!

Kristinn Helgason, Iceland


good quality, good choice of products

Thank you for sending me my new favorite pants, the price is a bit painful but I'm glad to see that they were manufactured in Germany and not in Asia. Good quality, good choice of products.

Samuel Ivain, France


great service and product

I just wanted to say thank you!! I received my Ironhead coat today and I am very very pleased with it.? All the buttons came covered and in great condition, and it made it all the way to Key West Florida USA in less than 2 weeks! Thanks again for the great service and product!

Mark Hanley, USA


I will definitely order again

I got my order today and I'm very pleased about your net store. It was cute that there was also candy inside of the box! It was a very nice surprise and had a smile on my face :) (And the goggles I ordered are of course great). I'm sure going to tell only good things about your net store to my friends and everyone and I will definitely order again from Black Angel.

Nina Heikkilä, Finland


it has been a wonderful experience ordering from The Black Angel

I received my skirt yesterday and it is so pretty. I love how long it is. It is going to be the perfect addition to my wedding dress! Thank you so so much. It has been a wonderful experience ordering from The Black Angel, you have been so helpful and friendly and the clothing is beautiful. I will definitely be ordering from you again!

Clover Markert, USA


you have one more happy customer

Dear Black Angel crew, may I thank you very much for this good service! Yesterday the order was delivered by UPS and it was all OK. Many many thanks for this, you saved us from an awkward situation. You have one more happy customer.

Steve Okhuysen, from the Belgian band RAMMSTEIN'BE


our son is delighted with the coat

The coat arrived today by means of the US Postal Service. Our son John is delighted with the coat. Your description of its quality was most accurate, and it has been worth the wait to obtain this fine product.

Patrick Ryan, USA


the coat is very well made and a great fit

We finally Got the COAT! It is beautiful and my son is very Pleased with it, he LOVES IT! The coat is very well made and a great fit. Thanks again and your special attention to this mailing and the coat.

Joyce Kneeland, USA


you are very consistently excellent

I just received the order in question this morning, and I LOVE the choker and Gothic jacket!!! It is so beautiful!!! Thank you for your exceptional quality merchandise and customer service - you are very consistently excellent!! I look forward to continue being a regular customer of yours!!

Joan Vanderzalm, Canada


expect more orders to come from me

I just recieved my shirts today!!!!! thank you guyz so much. They are cool as hell!!!!!! Expect more orders to come from me.

Gerald Cook, USA


the best website I have found yet for purchasing gothic clothing

Your guys' web site has been the best website i have found yet for purchasing gothic clothing, you have friendly and helpful support teams that respond quickly and provide helpful information.

Zartha, UK


fits me perfectly

I had ordered my skirt already and was just trying to make sure of the size, but it came yesterday and fits me perfectly just like the picture! The hemline embroidery is pretty, too. Thank you for the beautiful skirt.

Olivia Compagna, USA


excellent service

I have received everything, I just wish to thank you for the excellent service.

Ruggero Marchesi, Italy


it's easily the best leather I've ever tried on

I received the coat the other day and I couldn't be more satified. It's easily the best leather I've ever tried on and the shipping was fast considering your a continent away! A pleasure doing business with you and I'm sure I'll be back for more.

Mike Kelley, USA


I am well beyond happy with the items

I just thought I'd send a quick email through to let you know I got my order last week and I am well beyond happy with the items. I simply ADORE the jacket, it's absolutely stunning. The photos on the site don't do it nearly enough justice. The little freebies in there also were a great surprise! You could quote me on that if you want to. I don't mind at all. Thanks again for the great product and, perhaps more importantly, the exceptional service. I'll definitely be ordering from you again.

Giulia Allport, Australia


a great experience shopping with you

I got my received my order today (Scavenger Cyberarmor). It's awesome. The quality is excellent. It'll be perfect for what I want it for. Heading to Dracula's Ball in Philly in a couple of weeks and it fits the outfit I have in mind for that. The date-book and candy was a nice extra touch, and very much appreciated. Also, thank you for the earlier correspondence. It's great to actually be able to talk to someone with any questions. I'll be recommending your store to others. And thanks to everyone over there for all the effort that is put in to find these quality products and everything else you guys do to ensure a great experience shopping with you all.

Jeremy Plotkin, USA


looks much better than on the pictures

The coat arrived today, very cool stuff - looks much better than on the pictures. Thanks a lot.

Dirk Kempe, Germany


I just want to commend you on your service and your products

I got back from work today just in time to sign for me coat, which was a surprise as I thought it would not arrive until mid next week. The coat is absolutely fantastic. I've been after a leather coat for a few years now and when I opened the box i was awestruck, it looks a lot better than it did in the pictures. I just want to commend you on your service and your products, I've found both to be excellent and I very much hope I do business with you in the future.

Mathew Whitehead, USA


will definitely be shopping with you again

Hi, received the trousers today, they are absolutely fantastic and they fit perfectly. Thank you for your help and kindness. We will definitely be shopping with you again.

Brenda Herald, USA


I'm very happy

Just a note to let you know that my order has arrived. I'm very happy with my Vex trousers that fit incredible on me. The corset is so beautiful...it is for a friend of mine who is very happy too.

Ada Iris Garcia, USA


the best customer service I have been getting internationally

I have to tell you, even with your move to new offices, you are providing me the best customer service I have been getting internationally.

Susan Funk, USA


over the moon and more

My son is not just happy with it (note: the jacket he ordered) he is over the moon and more !!!! Thanks.

Diane, USA


the skirt is perfect

Hi, the package arrived today...the skirt is perfect! Thank you :-)

Kelton, USA


I look forward to future purchases with The Black Angel

Thank you, I appreciate your service which I have to say has been most excellent! Thank you again and I look forward to future purchases with The Black Angel.

Paul, UK


I love it

Hi there! My order arrived yesterday afternoon. Thanks a lot, I love it!

Teri, USA


beautiful

Hello, I sent you an email earlier today about when my skirts would arrive. Well, scratch that, they arrived one hour later. Thank you so much, they are beautiful.

Melaney, USA


I will definitely recommend your site to friends

I have received the smaller sized trousers today, they fit much better. Thank you very much. I will definitely recommend your site to friends of similar dress style.

Neil, USA


already saw more items I want to get

Your shop is bad for my wallet!! (just kidding) I already saw more items I want to get, but I need to reduce ordering to at least one order a month.

Manuela, Alaska (USA)


your store will be my number one store to order gothic clothing

My shipment came in today. Oh my god!! This is the most gorgeous skirt I've ever owned. I'm so pleased with the look, feel and material. I almost screamed when I opened the box and took the skirt out. What a piece of art. Thank you so much for this great product. Your store will be my number one store to order gothic clothing.

Manuela, Alaska (USA)


thank you for your help

The skirts have arrived today. I like them a lot. Thank you for your help. Or should I be writing auf deutsch? Danke für Ihre hilfe (mein deutsch sind schlechter than my French!).

Maria, USA


I will be sure to tell everyone where we purchased such a fantastic coat

We received the coat on Friday and it is exactly what my son wanted. He looks so COOOOL when wearing it. I will be sure to tell everyone where we purchased such a fantastic coat. Again, Thank You.

Kim, USA


I'll certainly be back here for more shopping and ill get a few friends along too

Your are stars! Many thanks for your help - I'll certainly be back here for more shopping and ill get a few friends along too!

Mark, UK


I'm sure going to order more stuff from you

Thank you and best wishes for your shop, I'm sure going to order more stuff from you!

Andrea, Germany


look forward to shopping now

Ya know . . . i have to say that that CD you sent me . . . I can't understand what they are saying, but I love the sound and that my friend is the sound. I see you have a lot more stuff on the site now , LOVE that. Anyway . . . look forward to shopping now.

Ande, US


my favorite piece of clothing

Your new collection was great, I'm just a little disappointed you didn't come up with any new pants. The skirt was great and I'm considering it, I already sent you a mail about it I think. When will you have more pants? The ones I ordered from you this autumn are still great, they're my favorite piece of clothing.

Luis Sebastian, Norway


haven't had this good service from any other company

By the way haven't had this good service from any other company, so hold your head up high :)

Mattias, Sweden


I really appreciate your extra efforts

I thank you so very much for all your help. You can bet that not only myself, but my family, friends, and whomever else admires my boots will become regular customers of The Black Angel. I am great at marketing items that I find to be of quality. And I really appreciate your extra efforts on my behalf.

Kahtleen, USA


I will be the envy of all

Thank you so very much. I am so excited I cannot wait to receive these very beautiful boots and am so excited. I will be the envy of all!

Kathleen, USA


most helpful

You've been the most helpful, most other sites don't even bother.

Bryan, UK


thanks for your professionalism

Hello to the entire staff of the shop, the skirt I ordered has well arrived and is very nice to wear. Thanks for your professionalism and thanks to Tessy for the nice words she wrote on the invoice. And thanks for the candy !

Jennifer, France


a very happy gothboy

Yes that would be fine:) send send send and make me a very happy gothboy hehe:)

Chrissyfur, UK


very satisfied with the order I placed with you and will order again

Thanks you guys. It arrived very fast. You have been so nice to answer all of my questions. :-) And especially to trust me and hold the bag I wanted until I could order. I'm very satisfied with the order I placed with you and will order again!

Emma, France


I made a good choice when I ordered from you

I have now received my wares and I am very satisfied. Even though there was a bitch lump of money for certification, it was worth it. I knew I made a good choice when I ordered from you. You even included candy! Thank you so much. I truly and dearly appreciate this.

Sebastian, Norway


the other guys in the band thought it looked really good as well

I finally got the skirt. Thank you very much, it looks awesome. The other guys in the band thought it looked really good as well....Thanks again for being so professional and taking time to write. It would be great if you could make it to the show. We can stay in touch and I can sign you up on the guest list for the show. If it is possible we would very much like to come and visit you guys and pick out some clothes.

Manne Engström (of Beseech), Sweden


I hope to shop with you many times in the future

Thank you for your prompt response and yes that will be great. The gift wrap is a great extra, so once again thank you, I hope to shop with you many times in the future.

Marianne, USA


very nice communication

Thanks for that very nice communication. Not all companies are that polite, I'm glad you are!

Misty, Netherlands


I'm really satisfied

I have the great news to inform you that I've just received my trousers, once again thanx for all your efforts to keep me informed and keeping track of what happened with it along the way. I'm really satisfied that I had this kind of feedback of you, this isn't always the case with other gothic companies.

Nathan, Netherlands


this shop is one of the best

This shop is one of the best. Ya see I've been search'n for a site that has sh*t that I'm chill w. that looks great. keep up the good work :).

Justin, USA


beautiful clothing

You have beautiful clothing compared to other gothic mail-order or internet shops.

Doreen, Germany


I'm simply amazed

I'm simply amazed that you have men's pants! I've gone to many, MANY websites, and almost none of them had men's anything, let alone pants, well, I suppose that's about all I have to say...o yes! you also have an excellent web site design/setup type thing, well, good bye

Michael, USA


Your store is the death wish I've been looking for

Your store is the death wish I've been looking for!

Kristen, USA


lots of things I haven't seen anywhere else

I really like your web site. There are lots of things I haven't seen anywhere else!

Ryan, Japan


I'm very happy that I found The Black Angel

Thank you for this very fast order. I'm very happy that I found The Black Angel. Congratulations to your very efficient online system and your professionalism. It's not granted to be treated like that by everyone!

Cyril, Belgium


everything I need

I love your site it has everything I need!

Jessica, USA

will recommend your company to everyone

I will recommend your company to everyone I meet in the gothic community. This has been the the BEST customer service experience I have ever had. You have my blessing and my business.

Mike G, USA


I am very very happy

After two forwards from Miami, stuff arrived and I am very very happy!... Thanks for great service.

Katya V, Turcs and Caicos


fits absolutely perfectly

I got the order today and you were correct! The jacket fits absolutely perfectly! I am so happy that you had the intuition and took the time to pull my order and correct it with that size. The goggles are awesome too. They could use a better strap but the quality of the goggle is amazing for the price. I love you guys, thank you again!

Jay Gillian, Cinematek Film & Television


the best customer service I've ever contacted

Thank you so much for being probably the best customer service I've ever contacted with. And even more thanks for the Darkness Within pants. :)

Sinan Y, Germany


your shop is the BEST for gothic clothing and accessories and everyone should know it!

I just wanted to send a HUGE thank you to you guys for getting my package out so quickly! Even when there was a delay because of one item, you still replied back to me faster than any other online store I've ever bought from AND kept me posted on its progress AND sent it out with DHL Express so I wouldn't have to wait longer! I REALLY wish we had you guys here in the states but since we don't I'm so glad I found you! I love everything so much and can't wait till my next order! The quality of the clothes is outstanding and I'm so excited to start wearing my awesome new clothes!!! Seriously, you guys ROCK! I would be delighted if you used my message for your customer testimonials section! Your shop is the BEST for gothic clothing and accessories and everyone should know it!

Stormie Martinez, USA


made me a lifetime customer

I have received my order, and would like to tell you that you guys ROCK!!! The complete experience, especially with your customer service was outstanding! Your awesome products, personnel and customer support have made me a lifetime customer, you can rest assured you will be receiving ALL my extra cash/revenue from this point on!! Thank you so very much guys, this is extremely appreciated!

Zomeizter, USA


will recommend to everyone I know

Once in a while you find a gem out there in cyberspace. You are one of them. You rock. The length is perfect. Waist is perfect. Thanks again. Will recommend to everyone I know.

Christian Baraldi, Sweden


I couldn't be happier!

I just wanted to say I received the gear I've ordered and for the second time you guys have done a really wicked job. I couldn't be happier! I know for a fact that when I order from you guys I'm getting amazing quality stuff pretty damn cheap. Again you can bet I'll be wearing this stuff on stage when Dark Symphonica performs. Give a special thanks to Queen Of Darkness, cause their Usurpers Tear pants and Impending Doom shirt kick ass. They're my favorite pieces of gothic clothing :D They make a wicked range of clothes and I hope it keeps coming for a long time.

Josh (Dark Symphonica), Australia


the best customer service I ever interacted with

I'm very happy with my new darkwear, thanks so much guys, this site is great. After search all the dark corners, was here that I found what satisfies my taste. The best customer service I ever interacted with, always helping me out with my doubts. Truly professional and friendly too.

Felipe Mason, Brazil


exactly what I wanted

I just thought I would let you know that my jacket arrived today and I'm delighted with it! It fits a little on the baggy side, which is exactly what I wanted!

Rachel Davenport, UK


will be returning for more orders

Just wanted to say a big thank you for my recent order. The shirt size selected by your staff was correct and fits me perfectly. A big thank you for everyone at The Black Angel. I will be returning for more orders in the future. I have been sending your link to friends who liked the shirt and are interested in your items.

James, USA


we couldn't be happier

My Name is Hafsteinn Helgason, and I speak for myself and my brother Kristinn Helgason, who has enjoyed this site to the fullest. We just ordered a pair of Cyber Goth vests and just received them today and we couldn't be happier. We just wanted to say thank you for a fantastic work and a great service. Thank you again, dearly from your Icelandic friends!

Hafsteinn and Kristinn Helgason, Iceland


your company is definitely one of the best I've had the pleasure to work

Thank you for all of your help and excellent timeliness on responding to my questions and concerns. Your company is definitely one of the best I've had the pleasure to work with and will without a doubt receive my attention for future orders. I am very pleased, and you will be my first stop for any further darkwave/goth needs I may have. Thank you again for your assistance.

Alan Schueckler, USA


the quality is unbelievable

Just got the items today, nice job on the sizes. Thanks alot for all your help. And you where right the quality is unbelievable, better then my regular clothes!

Karl-Otto Stenfelt, Sweden


lets hope some of the others take your example

Your store is the best i have seen quality and taste wise so far after days of trawling through hundreds and I'm very grateful that the help has been very polite. You guys are a credit to Goth shopping lets hope some of the others take your example.

Stephanie Buzer, UK


i'm amazed

I am glad to report that I got the Stinger skirt this morning, so fast in the delivery, I'm amazed, thank you. It is a fabulous fit and oh so comfortable and also adjustable to suit if you want to wear it higher or lower on the hips, its great, many thanks again for the really fast service.

Philipp M, Ireland


so helpful and friendly towards customers

I'm pleasantly surprised with the quality of service received so far. Can't say I ever heard of a place that's so helpful and friendly towards their customers. It was the first time ever I had the pleasure of working with a company like this. Kind, direct and fast help, versatility and problem solving like no other. Simply amazing.

Tim Ghijsels, Netherlands


a really good professional service

I'd like to say a big thanks to you - the coat arrived today and is a perfect fit. No doubt I'll be back over the next coming months for more online shopping. Thanks muchly for a really good professional service.

Mizieya Newby, UK


I was very pleased with my experience with The Black Angel

Firstly, beautiful clothing! The item I purchased, TM8010 'Infernal Delights' was stunning to the eyes and pleasant to the touch. I would definitely recommend The Black Angel to anyone wanting extravagant Gothic-style clothing with a comfortable fit. Secondly, excellent customer service! The parcel arrived within two weeks of having been ordered (from Europe to the USA) in crisp condition. Also, the courtesy candy provided with the item really tickled me! All in all, I was very pleased with my experience with The Black Angel, and will most likely return for other items in the future. Thank you very much, it's been a pleasure!

Paul Bailey, USA


good quality, perfect fit

Got the parcel, absolutely fantastic!! Good quality, perfect fit, everything!!!

Bruce Murray, Canada


awesome

I wanted to let you know i received the package with the goggle! It's AWSOME! Thank you very much!!! And such a quick delivery!! I have SO MUCH good reactions!! People really adore my goggles! Thank you again!!

Jolanda Vondermans, Netherlands


i am very pleased

I have received my Corrosion pants today, even earlier than i expected it to arrive. Thank you very much for all your assistance. I am very pleased with the product.

Marius van der Merve, South Africa


the photos do the cool ass clothing no justice

It fits & looks great!!! The photos do the cool ass clothing no justice. I received the Corrosion trousers & woah...very smooth. Thank you again.

Gerald Cook, USA


I'm delighted

I thought I'd let you know that I received the Underworld coat about 2 weeks ago, and I'm delighted with it. Everyone thinks it's leather!

Ronald Nissan, USA


happiest goth in the world

I just want to tell you that my 15year old daughter is the happiest goth in the world right now - the coat was exactly what she wanted.

Solveig Midtun, Norway


can't get any faster

Ha! just when I sent an email to see if it SHIPPED it was at my door two days later. Much kudos for your processes which really can't get any faster

Jennifer Schlagel, USA


you guys really went the extra mile

I'm just writing to let you know that I received the shirts today - both are stunning, and both fit well. You guys really went the extra mile!

Anita Lim, Canada


you now have a regular customer

I just received my order today and I wanted to compliment you on how quickly it was shipped to me!!!! More importantly, I LOVE the unique look and the high standard of quality of your clothing!!! I am so excited that I will start wearing them today!!!!!!!!!! Thank you for your awesome service, and the great quality of fashions that you offer!!! You now have a regular customer!!!!

Joan Vanderzalm, Canada


your shop rocks

I received all the stuff yesterday and I just love them:))) Your shop rocks!!!!!! Take care everyone Thank u 4 everything.

Ewelina Cembolista, USA


i look forward to buying form you again soon

The parcel did arrive, yesterday in fact. the shipping was very fast, i was amazed by it, i've ordered stuff from within my own country and its taken far longer than your stuff did. The coat is amazing, a great fit, light weight, not even a crease in it, i was very impressed with everything overall. Thank you for the great item and i look forward to buying form you again soon.

Jon Wardell, USA


it really is a pleasure to do business with you

Hello, I wanted to inform you that I did receive the coat and it fits perfectly, like a glove. Thank you so much, it really is a pleasure to do business with you, whether it is the communication, the speed of service or the quality of your gothic clothing. And special mention for your sizing guide, it really is super precise. I will recommend you to my friends.

Jean-Baptiste Dheret, France


we will absolutely recommend you to others

The parcel arrived today, compliments to your shipping department, that was really fast. The coats fit perfectly and look a lot better than in your pictures. Thanks a lot for the great assistance choosing the right size and for your time. We will absolutely recommend you to others.

Benedikt & Dominik Erdt, Germany


just perfect

Hi there! I've ordered some trousers from you, and it's arrived to me in Denmark within 2-3 days, after I received an e-mail from you. The size of my trousers is just perfect and it sits well! And the way you've packed the trousers was very nice, like if I've received some present before Christmas (but from myself).

Vladislav Voytenko, Denmark


awesome and fits perfectly

You were absolutely correct, the coat was delivered to me today and I am glad I waited it out. It is awesome and fits perfectly. Thank you for all your help and I will definitely be getting more stuff from you in the future.

Colter Spiers, USA


your customer service is great and your products are of extremely high quality

I received my coat and I love it. Thanks for getting back in touch with me on this matter... there are not many businesses I know that do that. This only reinforces the fact that I will continue to shop at The Black Angel in the future. Your customer service is great and your products are of extremely high quality.

Raymond Chandler III, USA


I will be sure to recommend you anytime

I just wanted to let you know I received the jacket, and I am very happy with it. Thank you again for your efforts and the pleasant contact. I will be sure to recommend you anytime.

Insa Michels, Germany


what a nice amazing coat

WOW......never mind.....you sneaky sneaky people....didn't even know it was shipped...my coat just arrived today.....I was expecting my leather bracers today, but what a frigging surprise it was to see your logo inside that box....I nearly dropped to the floor...as always, what a nice amazing coat, and thanks so much again for having it and getting it to me

Shane, USA


perfect in size and I am very happy

The coat arrived today. It was perfect in size and I am very happy. Thank you.

Kaah, Sweden


we are drooling over a pair of boots

Hello all! We are here in the United States - Florida to be exact, and we are drooling over a pair of boots and a wool coat and are ready to order, but there's just one catch. We need to have these shipped to us to arrive at our home no later that August 18th. We are on our way to The Burning Man and really need these items.

David, USA

[NOTE: this situation was cleared in less than 24 hours and the parcel sent out right away for it to arrive in time]


so helpful

Thanks for being so helpful :o)

Chloé, USA


you are just great

Hi again! I just wanna thank you for so good service from all of you.. and for taking the time to answer my mail.. I will recommend your web site too all my friends. You and the ladies you work with (note: the ladies from the shipping department) are just great. thanks again.

Trine, Norway


your clothing in a photo shoot

I am in a metal band who have just commissioned a lot of artwork form one of the top painters for metal bands. One of those features the "Onslaught" series. I hope its ok that I used it on one of the paintings and I ordered one of the "Onslaught" outfits to use your clothing in a photo shoot.

Peer, Norway

[NOTE: of course it is ok - we feel flattered that you feature our clothing in that way]


real good clothes

The parcel arrived today. Everything is ok (they're real good clothes from what I've seen around). Thanx. Thanx for the fruit sweeties too ;)

Carlo, Italy


very impressed

First off i would like to thank you for a rapid delivery of my item, I was very impressed, and I must congratulate and thank you for the inclusion of the small packets of sweets, that's a very novel and very good idea!

Neil, USA


can't wait for next payday so I can order my next piece of clothing from you guys

Hey there! Of course, you can use my quote in your comments section! I am very glad that you guys are around because The US here need to be taught some things in the way of Goth/Punk clothing. Over here we are like 1-2 years behind you guys it seems :-( Can't wait for next payday so I can order my next piece of clothing from you guys! YOU KICK MAJOR GOTHIC ASS!!

Phoenix, USA


extremely happy

Received coat today :) am extremely happy with it. Well worth the wait, thank you :D

Gregor, UK


totally happy with the product and service

I’m happy to say, the package arrive late this afternoon. Other than the below issue, totally happy with the product and service I received. Awesome products, look forward to the next opportunity to do business with your company. Thanks for all the assistance; I know you went out of your way to make this package arrive before the holidays. Again I look forward to shopping with you again in the future.

Tim, USA


thank you for your awesomeness, your site and clothes rock

I thank you for your info and news.......but currently I'm in Iraq right now and wont be home for a while, but thank you for your concern and awesomeness, and your site and clothes rock....thank your very much....... a hardcore Gothic

Chriss, USA (currently in Iraq)


I am loving this t-shirt

Thanks so much, I will be checking more stuff on your website. I am getting a start on my Xmas shopping and I am loving this "Made in Hell" t-shirt you have. Thanks again for helping me in this.

Lori, USA


the t-shirts are amazing

Thank you for your email explaining the situation with my order. The situation is fine.........the t-shirts are amazing so I am prepared to wait for them. I imagine I will be ordering off your site again in the future.

Veronica, USA


I compliment you on your prices, and swift service

Many thanks, or should I say 'Vielen danke, mein herr.' May I also compliment you on your prices, and swift service. You can quote me on the site too if you want.

Shaun, UK


this is service I like

Just a short email to tell you the skirt arrived today... gorgeous, by the way! And thanks for the candy. This is service I like.

Lilith Cry, France


everything is great

Everything is great. The pants are awesome as well!

Bret, USA


awesome gothic clothes

I just saw of your awesome gothic clothes and and stuff and I loved everything. It was so fucking great!

Gothgodess, USA


this is service I like

Thanks for the excellent service. This is service I like.

Marius, Norway


very sweet

I think it is very sweet that you've packed something extra, not necessary, but very sweet, thanks a lot! I have already seen some more stuff that I like, so I guess you'll be hearing from me again!!

Chantal, Netherlands


your openness and willingness to communicate goes a long way

Thanks The Black Angel, I appreciate the update. Just so you know, no hard feelings at all! ;) Your openness and willingness to communicate goes a long way to eliminate any possible discord. Would I shop at Black Angel again? Of course! you guys have the good S*** Looking forward to delivery, thanks again for your proactive stance. In the world of online mail order, it's not at all common to see.

Gary, USA


my daughter received her order and she loves the clothes

Hi there, my daughter received her order and she loves the clothes, thanks again for all your help. I hope my daughter appreciates both our efforts to get her her stuff. Once again thank you VERY much for your help and time.

Ginger, UK


no hesitation in ordering from you again or recommending to others

Just wished to thank you for the very prompt service you provide. I have just received my order which arrived very well packaged and presented. I would have no hesitation in ordering from you again or recommending to others.

Wendy, UK


The Black Angel is doing serious

That's great, I'll wait for the trousers and prepare myself to wait up to 3 weeks. I know Black Angel is doing serious business, or else I would never have chosen you. Great quality demands a little waiting after all ;) And All your apologies are accepted, I know the Black Angel is not screwing their customers, I've ordered from you before after all.

Luis, Norway


magnificent and worth the wait

The shirt arrived yesterday. The photo on the site doesn't do it justice; it is magnificent and worth the wait. I look forward to wearing it to the Under the Blue Moon festival next week. By the way thanks, for the little extras. I particularly like the troll lollies.

Michael, Australia


I will enjoy my new dress a lot

Thanks for your efforts and I will enjoy my new dress a lot! ;-)

Moni, Germany


I will definitely recommend you to my friends as well as shop with you again

Thank you very much that’s the best news I have gotten all day, but anyhow I always had faith in you guys. You guys have been terrific on the follow up I will definitely recommend you to my friends as well as shop with you again.

Aric, UK


your graciousness went well beyond the call of duty

Thank you so much for playing host to Father Sebastiaan, Angela, and I during his fangsmith appointments last week. Your graciousness went well beyond the call of duty. I felt very much at home and thoroughly enjoyed my visit to your shop's town. A toast to your continued success!.

Lady Chandra, USA


you guys are great

You guys are great over there, I just wish we have a place like yours over here in America!

Mary, USA


I love the clothing

Your website kick's ass, I love the site, I love the clothing and everything about it.

Dave, USA


the best in this country

You are always the best in this country!

ToxicTriniTron, Luxemburg


a lot that I wish to buy

Your place has made it to my top 5 shopping sites and there is still a lot that I wish to buy!

Darknight, USA


your website is fantastic, you've got just about everything

Well done! Your website is fantastic, you've got just about everything here. I purchased something recently and the service was great and the staff friendly !

Dominic, Australia


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